What To Check / Do Before Calling A Repair Technician

Doing some of these checks yourself helps clarify what’s wrong (so you can get better quotes) and sometimes may fix the issue without needing repair:

1. Check error codes if your washing machine digital display shows one; note them down.

2. Inspect hoses & connections for visible leaks.

3. Clean filter / lint­trap; check if drain hose is blocked or kinked.

4. Check door seal or gasket for damage.

5. See if load is balanced (uneven load can cause shaking, not spinning).

6. Try a reset (turn off machine, unplug/turn off breaker, wait a few minutes, then power on).

7. If machine doesn’t power on, check power socket / power supply / fuse.

What You Should Ask the Repair Shop / Technician

To avoid surprises and ensure good service, ask these questions:

• Diagnostic fee / site visit fee: What is it, and is it waived if I take the repair?

• Brand of parts: Are parts genuine (OEM) or generic/aftermarket?

• Warranty: How long guarantee on parts and labor?

• Turnaround time: How soon can they attend, and how long will parts replacement take?

• Extra charges: Are there extra fees for emergency / weekend / overtime?

• Cost breakdown: Labor + parts + any travel fees.

• Previous experience with your brand/model: Make sure they have done repairs for your machine’s brand.